NextCall / Neural Voice Infrastructure

Platform features

Everything you need to build, deploy, and scale AI voice operations — from a single multi-tenant control plane.

Configure voice, model, system prompt, first message, and tools. Publish to production infrastructure in one click.

Route incoming calls to AI agents. Handle support, qualification, and booking 24/7.

Place calls programmatically or via campaigns. Connect leads at scale.

Twilio, TelephonyX, Vonage, Telnyx, SIP trunks, and custom providers.

Provision, import, assign, and release numbers per workspace.

Batch outbound campaigns with scheduling, retry logic, and outcome tracking.

Every conversation recorded with searchable transcripts.

Automatic post-call summaries with key points and action items.

Success rates, duration, cost, agent performance, and trend charts.

Real-time events for call lifecycle, agent updates, and billing.

REST API for agents, calls, numbers, and workspace management.

Role-based access for owners, admins, operators, and viewers.

Fully isolated data, billing, providers, and settings per tenant.